Privacy Policy
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained through this website and through therapy, wellness, coaching, consultation, tutoring, and related services.
Legal Disclaimer
The information provided here is for general informational purposes and does not constitute legal advice. Privacy requirements may vary by jurisdiction. You are encouraged to seek legal counsel to ensure compliance with applicable laws.
Information We Collect
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We may collect personal information you voluntarily provide, including name, email address, phone number, appointment details, payment information, and information submitted through contact forms, scheduling tools, or intake forms. For therapy clients, we may collect Protected Health Information (PHI) such as clinical records, treatment notes, and billing information. We may also collect non-identifying data such as IP address, browser type, device information, and site usage via cookies and analytics tools.
How We Collect Information
Information is collected when you submit forms, schedule services, make payments, communicate with us, or browse the website. Automated technologies such as cookies and analytics tools may also collect limited technical data.
Why We Collect Information
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Information is collected to provide and manage services, schedule appointments, process payments, communicate with you, maintain records, comply with legal and ethical obligations, and improve website functionality and user experience.
Therapy Services & HIPAA
Therapy services are governed by applicable privacy laws, including HIPAA where required. PHI is used and disclosed only for treatment, payment, healthcare operations, or as required by law. A separate Notice of Privacy Practices may apply to therapy clients.
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Coaching, Wellness, Consultation & Tutoring
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These services are non-clinical and non-therapeutic. Information shared during these services is not PHI and is not covered by HIPAA, though reasonable safeguards are used to protect privacy.
Sharing of Information
We do not sell or rent personal information. Information may be shared with third-party service providers (e.g., scheduling, payment processing, email services) only as necessary to provide services or comply with legal obligations.
Website Hosting & Data Storage
This website is hosted on Wix.com. Wix provides the platform that allows us to present services and collect information. Data may be stored through Wix’s secure servers, databases, and applications, protected by industry-standard security measures.
Payment Processing
Payments are processed through secure third-party processors. We do not store full credit card numbers on our servers.
Cookies & Analytics
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This site may use cookies or similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings, though some site features may not function properly.
Data Retention
Information is retained only as long as necessary to fulfill service, legal, ethical, or contractual obligations. Therapy records are retained in accordance with state law and professional standards.
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Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and record-keeping requirements. Requests can be made using the contact information below.
Security
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We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure.
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Changes to This Policy
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We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
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Contact Information
For questions regarding this Privacy Policy or your information, contact:
Wellness with Ayo A